Terms & Conditions

1. General Terms

  1. “Company” refers to EvrAftr Studio, LLC doing business as Ever After Studio, its lessees, contractors, sub-contractors, employees, or agents.
  2. “Client” refers to the Bride, Groom, and any other person paying for all or a portion of the products or services contracted.
  3. By signing a contract with Ever After Studio, the client acknowledges that they have read and agree to all the terms presented here, including the limitations and conditions stated herein. The client further understands that Ever After Studio reserves the right to make adjustments to these terms at any time without prior notification. It is the client’s responsibility to review the terms periodically to stay informed about any changes that may have been made. Continued use of our services after any modifications to the terms will be considered as acceptance of the updated terms and conditions.
  4. If any portion of this agreement is determined to be invalid or unenforceable for any reason, it is agreed that the invalidity of such portion shall not affect the validity of the remaining portions of this agreement.

2. Booking

  1. The non-refundable deposit is payable at any time to reserve your wedding date. The non-refundable final balance is due 14 days prior to the date of your event. No cinematographer and/or photographer will begin shooting until all balances due are paid in full.
  2. In the event that more than one client wishes to book wedding services on the same day, preference will go to the first client to pay the deposit.
  3. All payments may be paid online upon signing this contract agreement or mailed to our headquarters located at 136 Old San Antonio Road, Suite 103 Boerne, Texas 78006. If paying by check, please make checks payable to Ever After Studio.
  4. Adding Time During Event: If a client wishes to add time to an event during the event, then they will be billed at a rate of $600 per hour per service provider. Clients will be provided with an online service addendum to sign electronically during the event and will be billed afterward. No files will be delivered to the client until payment is received in full for any time added during the event. If a client fails to provide payment within 2 months of signing the addendum then the contract will be void and all materials may be edited on an hourly basis at a rate of $300 per hour.

3. Payments

  1. All payments are due immediately on the day that is listed on the invoice. Clients are required to make timely payments to ensure the preservation of their wedding date and the provision of services by Ever After Studio.
  2. If payments are not made within 7 days of the specified due date on the invoice, the system will automatically send the account to collections. The Client will be notified of the overdue payment, and it is the Client’s responsibility to rectify the situation promptly to avoid any further consequences.
  3. In the event that the Client fails to make payments within the specified time frame and the account is sent to collections, the contract will be considered breached. As a result, the Client will be held responsible for the entire contracted amount in full, including any outstanding balances and additional fees incurred during the collections process.
  4. Ever After Studio reserves the right to adjust the payment schedule of our contracts at any time. Clients will be informed in writing if an adjustment to the final payment due date is necessary, including the reason for the adjustment. Upon receiving notification of the adjusted final payment due date, the client agrees to make the payment by the newly specified date. Failure to comply with the adjusted payment schedule may result in the cancellation of services, and all non-refundable deposits and payments made up to that point will be forfeited.
  5. Clients are encouraged to reach out to Ever After Studio in case of any financial difficulties or concerns about making payments to discuss possible alternative arrangements or payment plans. Open communication can help avoid any adverse actions and maintain a positive working relationship between both parties.
  6. Late Payment Fees: If a payment is not made by the due date, a late fee of 10% of the outstanding amount will be applied for every 10 days the payment is late. This is to encourage timely payments and to compensate for the potential disruption in service and planning caused by late payments.

4. Parking

  1. In the event that the venue where the event takes place requires paid parking or valet services, the client will be responsible for reimbursing Ever After Studio for any parking expenses incurred during the provision of services. The client will be billed for the full amount of parking fees associated with the event venue.
  2. No final deliverables, including videos, photographs, or any other materials, will be released to the client until Ever After Studio is fully reimbursed for any parking or valet expenses. The client will be provided with an itemized breakdown of the parking charges, and payment is expected within 7 days of receiving the invoice.
  3. It is the client’s responsibility to communicate any parking arrangements or restrictions at the event venue to Ever After Studio in advance to ensure smooth operations on the day of the event. Failure to do so may result in additional delays or charges related to parking expenses.4. 

5. Travel & Holiday

  1. Travel Fees will be charged if our teams in the surrounding area are already booked for the date in question. For any events outside of our normal operating areas requiring hotels, flights, vehicle rentals, and meals, all expenses will be billed to the client.
  2. The client has the option to either book all travel arrangements (hotels, flights, or vehicle rentals) for our team, or Ever After Studio can make the necessary arrangements and bill the client for the expenses. In either case, all travel expenses must be paid in full by the client immediately after those expenses are made.
  3. During the travel period, the client will be responsible for covering all meal expenses for our team. The client will be billed for the cost of meals, and payment must be made before any work is delivered.
  4. Our standard travel fee is $500 per service provider, which will be included in the overall travel expenses. If the location of the event requires multiple days of travel, the client will be charged a rate of $400 per day, per service provider.
  5. Travel more than 50 miles outside of our normal operating area will accrue an additional mileage expense at the rate of $0.95/mile.
  6. For any event that falls on a weekend nearest to a major holiday (Thanksgiving, New Year’s, Christmas), a $600-holiday fee per service provider will be applied to the total cost of the package. This fee is in place to cover the additional expenses required for your service provider to be available on those dates.
  7. In the event of a ceremony or reception location change, the client may be subject to additional travel fees as listed in section 5.

6. Production of Wedding Day

  1. Audio Recording: Due to a variety of potential problems with venue restrictions, access to audio feeds, and interference, we can not guarantee high-quality audio recording of vows, toasts, or other speeches/ceremonies.
  2. Aerial Cinematography: In the event that drone coverage is not available on the day of your wedding due to adverse weather conditions or other unforeseen circumstances, drone coverage will be rescheduled to a suitable date when the weather is clear and when a licensed pilot is available. This is subject to the rules outlined in the Federal Aviation Administration’s Small UAS rule (Part 107). All flights are at the discretion of the aerial cinematographer on-site and local law enforcement. In the event that aerial cinematography is not possible on the day of your wedding, Ever After Studio will not be liable to provide any refund.
  3. Other Vendors: Our teams make every effort to work with your other vendors hired for tasks such as photography, DJ, florals, etc. in order to ensure a successful event.
  4. Vendor Meals & Breaks: If video coverage is greater than 4 hours, the Client will provide a meal to the service providers when guests are served. If no meal is provided then all service providers will be allotted an appropriate amount of time to go find food. Ever After Studio will not be responsible for coverage lost during this period of time.
  5. Access: It is the client’s responsibility to secure access to areas for cinematography and/or photography. Ever After Studio will not be responsible for coverage lost due to access restrictions. Client assumes all responsibilities for obtaining any necessary permission, clearance permits, insurance, etc., which may be required for Ever After Studio to document each event, public or private. Client assumes all responsibility for obtaining and retaining permission for access to any requested camera positions and is solely responsible for the quality of the final product resulting from the use of, or inability to use such camera positions.
  6. Talent Release: The client warrants that he/she has the legal rights to anything Ever After Studio will document; including photos, musical recordings, or any other materials delivered to the Company for inclusion in the client’s final video.
  7. Sub-Contractors: The company shall have the exclusive right to enlist and direct the services of contractors and/or sub-contractors.

7. Editing & Delivery

  1. Turnaround Time: During the booking process, clients will be provided an estimated turnaround time for receiving their finished films and/or photos. In order to ensure the best quality, it is at Ever After Studio’s discretion to determine the amount of time it will take to edit the final videos and/or photos. If the final videos and/or photos are not delivered within 18 months of the date of the event, without cause, then the client will be refunded no more than the amount paid.
  2. Errors: Editing errors are corrected at no charge (i.e., spelling, technical errors). Two weeks after the delivery of the film and/or photos, the Company is not liable for any requested changes.
  3. Revisions: Any requested edits or revisions after the video and/or photos have been delivered digitally will be charged at the current rate of $300.00 per hour for editing and labor plus additional licensing or miscellaneous fees. Allow an additional 18-20 weeks for revisions. Ever After Studio reserves the exclusive right to edit all videos and/or photos.
  4. Editing Style: Just as filming/shooting style is at the discretion of the cinematographer/photographer, editing style is at the discretion of the editor. All clients will be provided with style choices to assist the editing team in choosing the editing style.
  5. Music Selection: Ever After Studio uses a service called MusicBed to license its music. Songs can be requested up to one week after the client’s wedding date. Requests will always be considered but cannot be guaranteed due to licensing restrictions. If a song change is requested more than one week after the date of the event and/or initial delivery, then the client will be charged for re-editing costs at the rate of $300.00 per hour.
  6. Copyrights: The client is acting as an agent for all members of the party and guests and grants Ever After Studio all rights for the display, broadcast, exhibition, promotion, and advertising use of all images produced under this agreement. The finished works will also remain the property of Ever After Studio.
  7. Ownership: The Company reserves the right to use these videos and/or photos for display, publication, or other purposes with written permission from the client. All video masters and raw footage/photos remain the exclusive property of the Company. Raw Footage/Photos can be purchased at a rate of $3000, which includes all material gathered on the date of the event.
  8. Photo Printing Credits: Clients who wish to claim Photo Printing Credits must spend an additional $100 towards eligible prints.  Shipping costs for printed materials will be the responsibility of the client.
  9. USB & Disc Delivery: Ever After Studio produces USB, Blu-ray, and DVDs using the most compatible media for set-top players and computers. Ever After Studio is not responsible for incompatibility with the USB Drives, Blu-ray, or DVDs discs created and the client’s player.
  10. Backups: Finished Production will be stored in Company’s database for a term of 12 months from the date of delivery.

8. Artistic License

  1. The Client agrees to have critically viewed samples of Company’s video and/or photography work and hereby grants full editorial and production control to the Company, regarding all aspects of the production and post-production services for the event.
  2. The Client acknowledges that they are familiar with the Company’s portfolio and are requesting services with knowledge of the company’s style. The Company’s work is constantly evolving, and the videos and/or photos may be different from videos and/or photos done by the company in the past. The Company shall use its own creative artistic judgment to create images consistent with its personal judgment and vision of the event, which may be different from the client’s and/or the subject’s vision of the event. Accordingly, the client acknowledges that the videos and/or photos shall not be subject to rejection on the basis of taste or aesthetic criteria.

9. Exclusivity

  1. Ever After Studio will be the exclusive professional cinematographer and/or photographer and will have full creative control of all production. Friends and family are permitted to operate cameras on the condition that they do not interfere with or get in the way of professional coverage. Any conflicts with other photographic or video coverage contracts, and any notifications necessary to avoid such conflicts, are the sole responsibility of the client.

10. Force Majeure

  1. Company will not be liable to the Client for any loss resulting from an act of God, natural disaster (including but not limited to fire, earthquake, storm, hurricane, flood, lightning, tornado), an accident of any kind, an act of the public enemy, war, general arrest or restraint of government and people, civil disturbance or similar occurrence, terrorist attack, general disruption of the Internet, or general inability of national carriers to make scheduled deliveries.
  2. Inclusion of Pandemics: Our Force Majeure clause is hereby expanded to explicitly include pandemics, ensuring comprehensive coverage of unforeseeable events that might impact our ability to deliver services.

11. Limitation of Liability

  1. If the company fails to provide the services hereunder due to reasons other than those listed in paragraph 8 herein, the client’s recovery and the company’s liability are limited to the total amount paid from the client to the company under this agreement, and the company will have no further liability to the client, regardless of the total amount of costs or damages claimed by the client. The client’s recovery is also limited to the total amount paid from the client to the company under this agreement in a situation where the digital files are lost or damaged through camera malfunction, where the company’s camera(s) memory cards are stolen, or where the company’s equipment is otherwise lost or damaged. If only a portion of the files are lost, stolen, or damaged, the refund to the client will be in reasonable proportion to the number of lost files.
  2. The Assumption of Risk; Release of Company: The client is responsible for and assumes the risk of injury to the client throughout the wedding day coverage. Except as set forth in paragraph 9, the client, their heirs, assigns, and next of kin, agree to fully release the company, and the company’s employees and independent contractors from any and all liability, claims and/or litigation or other actions that the client may have for injuries, disability, or death or other damages of any kind, including but not limited to, direct, special, incidental, indirect, punitive or consequential damages, whether arising in tort, contract, breach of warranty, even if caused by the negligence of the company, company’s employees, or independent contractors.

12. Cancellation & Refunds

  1. Change of Date: In case of a change in the time or date of the Event, Ever After Studio shall make reasonable efforts to accommodate the change. However, if the new time or date conflicts with Ever After Studio’s existing schedule, Ever After Studio reserves the right to terminate the Agreement. In the event of such termination, the Client shall forfeit any previous non-refundable deposits and/or payments.
  2. Client Cancellations: Once a contract is signed, the client agrees that they cannot cancel the event. The client understands that all planning, resources allocation, and scheduling are initiated upon contract signing, making each booking a commitment that Ever After Studio relies upon. Therefore, should the client wish to terminate the contract for any reason at any time up to the date of the event, the client will be liable for 100% of the contracted rate, as compensation for losses incurred by Ever After Studio in reliance upon the scheduled event.
  3. Company Cancellations: If Ever After Studio fails to comply with the terms of this Agreement due to any event at or beyond the control of Ever After Studio, including but not limited to illness, accident, labor disputes, Acts of God, and other catastrophes, or uncontrollable and unforeseeable equipment failure, the Company’s liability is limited only to a refund of all money received less any non refundable amounts.
  4. Client Breach:  In the event of a breach by the client of any terms or agreements, Ever After Studio has the right to terminate all remaining services without further notice or liability. Moreover, the client shall be deemed responsible for the full payment of 100% of the contracted rate.
  5. Payment Plans: All monies paid through a payment plan are considered non-refundable.

13. Non-Disparagement

  1. The Client agrees not to make any negative, disparaging, or defamatory comments, whether written or oral, about Ever After Studio, its services, or its employees, contractors, or agents, on any public platform or social media site. This includes, but is not limited to, online review websites, forums, blogs, and social networking sites.
  2. In the event that the Client has concerns or is dissatisfied with the services provided, the Client agrees to first contact Ever After Studio directly to discuss and attempt to resolve any issues in a constructive and professional manner. Ever After Studio is committed to addressing any valid concerns and working towards an amicable resolution.
  3. Any breach of this non-disparagement clause may result in immediate termination of services and forfeiture of any payments made. Furthermore, Ever After Studio reserves the right to seek legal remedies, including damages and injunctive relief, to enforce this clause.

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